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Is there a new app and website?
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You will no longer be able to book tickets for family members or friends who also have an Unlimited membership. Each Unlimited member will need to book their own tickets. Our Unlimited Terms will be updated to reflect this change.
These changes are part of the launch of our new website and mobile app.
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My app is not working
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I can't see my picture in the app
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I'm unhappy with these changes
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Can I book companion seats next to a wheelchair space?
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My child has an under-16 membership, how can they book?
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I can't find my Refer a Friend code
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I can't find my previous bookings
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Can I change my booking if I did not use a MyCineworld account
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| Name | Host | Duration | Description |
|---|---|---|---|
| _fw_crm_v | cineworlduk.freshdesk.com | 1 year | Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User). |
| _x_w | cineworlduk.freshdesk.com | Session | Contains the shard ID at which the account runs on. |
| _x_m | cineworlduk.freshdesk.com | Session | Contains the state of the shard. |
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