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Yes! Cineworld has launched a new and improved mobile-first website and app for our customers. The change has been introduced as part of the wider evolution of our booking platforms.
As part of these changes, customers will benefit from the following enhancements to their online experience:
- Faster speed and load time
- Customers able to refund tickets, if not booked via a MyCineworld account
- Changing seats – customers can change seats up to the start time of a film, moving to sit next to family and friends
- Improved accessibility – making the booking journey more accessible and inclusive
- Seat first booking – improving the overall checkout experience
- An improved app, with optimised customer experience and journey
- Many more benefits and features, soon to be announced
You can download the iOS app here and Android app here.
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I can't book for friend and family
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My app is not working
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I can't see my picture in the app
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I'm unhappy with these changes
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Can I book companion seats next to a wheelchair space?
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My child has an under-16 membership, how can they book?
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I can't find my Refer a Friend code
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I can't find my previous bookings
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Can I change my booking if I did not use a MyCineworld account
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