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How do I get a digital Unlimited card?
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How do I use the digital Unlimited card?
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Can I sign up for Unlimited via the mobile app?
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Can I manage my Unlimited membership via the mobile app?
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I have opened the app and my digital card is not displayed?
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Can I use the digital Unlimited card instead of my plastic card?
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I am under 16 years old, can I use the digital Unlimited card?
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Can I continue using my plastic Unlimited card?
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How can I order a replacement physical Unlimited card?
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What if I still require a physical Unlimited card?
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How do I reset my password?
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Can I cancel my membership through the app?
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If I sign up to Unlimited, will I still receive a physical card?
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How do I update my photo on my digital Unlimited card?
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If you have any issues with your digital Unlimited card, please get in touch with our Unlimited Team by completing the Contact Us form via www.cineworld.com/contact
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Duration
Description
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cineworlduk.freshdesk.com
1 year
Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w
cineworlduk.freshdesk.com
Session
Contains the shard ID at which the account runs on.
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cineworlduk.freshdesk.com
Session
Contains the state of the shard.
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cineworlduk.freshdesk.com
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helpdesk_node_session
cineworlduk.freshdesk.com
Session
An encrypted hash that stores the secret key and id of the login attempt.
user_credentials
cineworlduk.freshdesk.com
2 months
Used for user authentication.
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cineworlduk.freshdesk.com
Session
Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type
cineworlduk.freshdesk.com
Session
Used to check if the order is ascending or descending for custom ticket filters.
wf_filter
cineworlduk.freshdesk.com
Session
Denotes which filter is applied for the tickets list.