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How do I get a digital Unlimited card?
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How do I use the digital Unlimited card?
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Can I sign up for Unlimited via the mobile app?
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Can I manage my Unlimited membership via the mobile app?
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I have opened the app and my digital card is not displayed?
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Can I use the digital Unlimited card instead of my plastic card?
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I am under 16 years old, can I use the digital Unlimited card?
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Can I continue using my plastic Unlimited card?
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How can I order a replacement physical Unlimited card?
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What if I still require a physical Unlimited card?
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How do I reset my password?
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This feature is not available yet, but keep an eye on updates within the app. If you need to cancel your membership, please get in touch with us using our online contact form at www.cineworld.com/contact
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If I sign up to Unlimited, will I still receive a physical card?
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How do I update my photo on my digital Unlimited card?
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Who do I contact if I have an issue with my digital Unlimited card?
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My phone won't allow me to download the Cineworld app
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Name
Host
Duration
Description
_fw_crm_v
cineworlduk.freshdesk.com
1 year
Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w
cineworlduk.freshdesk.com
Session
Contains the shard ID at which the account runs on.
_x_m
cineworlduk.freshdesk.com
Session
Contains the state of the shard.
_helpkit_session
cineworlduk.freshdesk.com
Session
Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session
cineworlduk.freshdesk.com
Session
An encrypted hash that stores the secret key and id of the login attempt.
user_credentials
cineworlduk.freshdesk.com
2 months
Used for user authentication.
wf_order
cineworlduk.freshdesk.com
Session
Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type
cineworlduk.freshdesk.com
Session
Used to check if the order is ascending or descending for custom ticket filters.
wf_filter
cineworlduk.freshdesk.com
Session
Denotes which filter is applied for the tickets list.