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How do I make a booking online with my Unlimited card?
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Can I book online?
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What films can I book in advance?
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Can I book in advance at the cinema?
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Can I upgrade to special seating?
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How many movies can I book in advance with my Unlimited card?
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How do I cancel an online booking?
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Can I make changes to an existing booking?
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When can I collect tickets I booked online?
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Can I collect tickets at the cinema if I have booked them online?
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What do I need to collect my advanced booking tickets?
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Do I need to collect physical tickets at the cinema?
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Can I book tickets for a cinema outside of my membership group online?
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You’ll need permission from your friends and family to book a ticket for them using their Unlimited Card. They give you their permission by adding you to their Friends and Family list. You need to be an Unlimited member yourself to be added to someone’s Friends & Family list. If you want someone else to be able to book tickets for you with your Unlimited card, you will need to add them to your Friends & Family list. It’s quick, easy and only needs to be done once! You can make changes to your Friends & Family list at any time too.
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How do I add people to my Friends and Family list?
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Name
Host
Duration
Description
_fw_crm_v
cineworlduk.freshdesk.com
1 year
Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w
cineworlduk.freshdesk.com
Session
Contains the shard ID at which the account runs on.
_x_m
cineworlduk.freshdesk.com
Session
Contains the state of the shard.
_helpkit_session
cineworlduk.freshdesk.com
Session
Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session
cineworlduk.freshdesk.com
Session
An encrypted hash that stores the secret key and id of the login attempt.
user_credentials
cineworlduk.freshdesk.com
2 months
Used for user authentication.
wf_order
cineworlduk.freshdesk.com
Session
Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type
cineworlduk.freshdesk.com
Session
Used to check if the order is ascending or descending for custom ticket filters.
wf_filter
cineworlduk.freshdesk.com
Session
Denotes which filter is applied for the tickets list.