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How do I make a booking online with my Unlimited card?
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Can I book online?
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Can I make changes to an existing booking?
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What is the Friends & Family list?
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How do I add people to my Friends and Family list?
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How do I cancel an online booking?
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How many movies can I book in advance with my Unlimited card?
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What films can I book in advance?
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Can I book in advance at the cinema?
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Can I upgrade to special seating?
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Can I collect tickets at the cinema if I have booked them online?
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When can I collect tickets I booked online?
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What do I need to collect my advanced booking tickets?
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Do I need to collect physical tickets at the cinema?
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Yes!
Depending on the cinema you are booking for, an uplift will be payable upon check out when booking via our website or app.
Tickets can also be purchased directly in the cinema for cinemas outside of your membership group.
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View Cookies
Name
Host
Duration
Description
_fw_crm_v
cineworlduk.freshdesk.com
1 year
Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w
cineworlduk.freshdesk.com
Session
Contains the shard ID at which the account runs on.
_x_m
cineworlduk.freshdesk.com
Session
Contains the state of the shard.
_helpkit_session
cineworlduk.freshdesk.com
Session
Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session
cineworlduk.freshdesk.com
Session
An encrypted hash that stores the secret key and id of the login attempt.
user_credentials
cineworlduk.freshdesk.com
2 months
Used for user authentication.
wf_order
cineworlduk.freshdesk.com
Session
Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type
cineworlduk.freshdesk.com
Session
Used to check if the order is ascending or descending for custom ticket filters.
wf_filter
cineworlduk.freshdesk.com
Session
Denotes which filter is applied for the tickets list.