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How do I make a booking online with my Unlimited card?
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Can I book online?
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What films can I book in advance?
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Can I book in advance at the cinema?
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Can I upgrade to special seating?
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How many movies can I book in advance with my Unlimited card?
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How do I cancel an online booking?
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Can I make changes to an existing booking?
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When can I collect tickets I booked online?
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Can I collect tickets at the cinema if I have booked them online?
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What do I need to collect my advanced booking tickets?
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Do I need to collect physical tickets at the cinema?
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You can use your Unlimited card at any Cineworld Cinema, although to watch a movie at a cinema not included within your Unlimited Group, you’ll need to pay an uplift and book your ticket at the cinema, as tickets for cinemas outside of your Unlimited Group cannot be booked online. You can find information on which cinemas are in which groups by clicking here (add link for UL groups)
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What is the Friends & Family list?
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How do I add people to my Friends and Family list?
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Name
Host
Duration
Description
_fw_crm_v
cineworlduk.freshdesk.com
1 year
Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w
cineworlduk.freshdesk.com
Session
Contains the shard ID at which the account runs on.
_x_m
cineworlduk.freshdesk.com
Session
Contains the state of the shard.
_helpkit_session
cineworlduk.freshdesk.com
Session
Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session
cineworlduk.freshdesk.com
Session
An encrypted hash that stores the secret key and id of the login attempt.
user_credentials
cineworlduk.freshdesk.com
2 months
Used for user authentication.
wf_order
cineworlduk.freshdesk.com
Session
Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type
cineworlduk.freshdesk.com
Session
Used to check if the order is ascending or descending for custom ticket filters.
wf_filter
cineworlduk.freshdesk.com
Session
Denotes which filter is applied for the tickets list.