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  • How do I get a refund?
  • Do I need to collect my tickets if I book online or via the app?
  • How do I find out if a film is on sale?
  • When will films be on sale to book?
  • What are the current film classifications?
  • Why are some films not shown at my local Cineworld?
  • Film times this festive season will be programmed as usual per week with times going live on Monday evening, into Tuesday. Please check our website and local cinema Facebook pages for updates.

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  • How can I change my booking?