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  • How do I get a refund?
  • Do I need to collect my tickets if I book online or via the app?
  • How do I find out if a film is on sale?
  • When will films be on sale to book?
  • What are the current film classifications?
  • Why are some films not shown at my local Cineworld?
  • When will films be on over Christmas?
  • Cineworld is unable to amend, change or switch bookings. 


    We advise customers who have booked online to manage their tickets, if booked online, via their My Cineworld account and rebook for the correct date and time.


    Please note you will need to have been signed in to your My Cineworld account whilst booking for any upcoming performances to be reflected within the account. 

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