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  • Tickets are only refundable if booked via a My Cineworld account and can be cancelled for a refund 2 hours before the start of a performance. 


    All tickets purchased online and in-cinema, remain non-refundable as per our terms and conditions that can be found here.

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  • Do I need to collect my tickets if I book online or via the app?
  • How do I find out if a film is on sale?
  • When will films be on sale to book?
  • What are the current film classifications?
  • Why are some films not shown at my local Cineworld?
  • When will films be on over Christmas?
  • How can I change my booking?