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Can I bring in my own food and drink?
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How long are adverts & trailers?
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What can I do if I have a complaint?
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If you lost or left something at your local Cineworld, you can complete the lost property form here.
Items found are kept at the cinema for 2 months, with the exception of lost bank cards and identification. These will be disposed of after 48 hours of being found. Other items will remain stored for a period of 2 months, before being disposed of.
Cineworld is unable to post, courier or dispatch items to customers.
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How do I make a charity donation request?
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Can I take bulky items into the auditoriums?
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How can I check a cinema has merchandise left?
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Why am I not receiving Cineworld email communications?
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What cinemas are open on Christmas Day?
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Does this website use cookies?
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Is smoking and/or vaping permitted in cinemas?
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Do you still offer My Cineworld Plus?
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Where can I get the nutritional information on the products sold in your cinemas?
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When will cinemas be open over the Christmas period?
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Hot Bites - Basildon, Milton Keynes and London: Leicester Square
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What happens if I receive a parking fine after attending the cinema?