How do I report lost property? :

How do I report lost property?

If you lost or left something at your local Cineworld, you can complete the lost property form here.

Items found are kept at the cinema for 2 months, with the exception of lost bank cards and identification. These will be disposed of after 48 hours of being found. Other items will remain stored for a period of 2 months, before being disposed of.

Cineworld is unable to post, courier or dispatch items to customers.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Your e-mail address *

Let us know how can we improve this article! *

Need more information

Difficult to understand

Inaccurate/irrelevant content

Missing/broken link

Select at least one of the reasons

Please give your comments

CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article
What can I do if I have a complaint?
Can I bring in my own food and drink?
How long are adverts & trailers?
Why am I not receiving Cineworld email communications?
How can I check a cinema has merchandise left?
Does this website use cookies?
Is smoking and/or vaping permitted in cinemas?
How do I make a charity donation request?
Do you still offer My Cineworld Plus?
Can I take bulky items into the auditoriums?
Where can I get the nutritional information on the products sold in your cinemas?
Hot Bites - Basildon