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What payment methods do you accept?
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How do I know if my booking has been confirmed?
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Do you offer E-Tickets?
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Do you auto cancel or refund tickets?
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Do I need to show my student, senior citizen ID or Unlimited card?
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Can I amend my booking online?
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A booking fee is charged to allow us to operate and continue to invest in our remote ticketing channels. There are currently no booking fees on tickets for Unlimited members, CEA carers and some charity screenings.
Booking fees are non-refundable unless screenings are cancelled.
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Host
Duration
Description
_fw_crm_v
cineworlduk.freshdesk.com
1 year
Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w
cineworlduk.freshdesk.com
Session
Contains the shard ID at which the account runs on.
_x_m
cineworlduk.freshdesk.com
Session
Contains the state of the shard.
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cineworlduk.freshdesk.com
Session
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helpdesk_node_session
cineworlduk.freshdesk.com
Session
An encrypted hash that stores the secret key and id of the login attempt.
user_credentials
cineworlduk.freshdesk.com
2 months
Used for user authentication.
wf_order
cineworlduk.freshdesk.com
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Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type
cineworlduk.freshdesk.com
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Used to check if the order is ascending or descending for custom ticket filters.
wf_filter
cineworlduk.freshdesk.com
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Denotes which filter is applied for the tickets list.