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What payment methods do you accept?
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How do I know if my booking has been confirmed?
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Do you offer E-Tickets?
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We would only auto-cancel or refund tickets if a performance has been cancelled by Cineworld due to unforeseen circumstances.
If you book a ticket and do not attend the screening, your ticket will not be automatically refunded and we Cineworld will not be able to refund you, as per our terms and conditions.
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Do I need to show my student, senior citizen ID or Unlimited card?
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Can I amend my booking online?
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Do you charge a booking fee?
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View Cookies
Name
Host
Duration
Description
_fw_crm_v
cineworlduk.freshdesk.com
1 year
Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w
cineworlduk.freshdesk.com
Session
Contains the shard ID at which the account runs on.
_x_m
cineworlduk.freshdesk.com
Session
Contains the state of the shard.
_helpkit_session
cineworlduk.freshdesk.com
Session
Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session
cineworlduk.freshdesk.com
Session
An encrypted hash that stores the secret key and id of the login attempt.
user_credentials
cineworlduk.freshdesk.com
2 months
Used for user authentication.
wf_order
cineworlduk.freshdesk.com
Session
Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type
cineworlduk.freshdesk.com
Session
Used to check if the order is ascending or descending for custom ticket filters.
wf_filter
cineworlduk.freshdesk.com
Session
Denotes which filter is applied for the tickets list.