How do I cancel my booking? :

How do I cancel my booking?

For online and app bookings, if you have a valid My Cineworld account, you may cancel your booking up to 2 hours before the scheduled performance and receive a refund to the original payment method within 3-5 business days.

To cancel your booking simply log in to your account, then select the My Bookings tab, and select the Cancel Booking option. For bookings made on our app, go to My Purchases and select Request Refund. The original booking fee is non-refundable.

Please note you will not be able to cancel your booking online once you have collected your tickets at the cinema.

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