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How do I apply for an Unlimited card online?
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What are the different Unlimited membership groups?
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Can I change my Unlimited membership group?
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Can I use my Unlimited card at a cinema in a different UL group?
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What are the uplift charges for the Unlimited groups?
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From 2nd October 2024, it's not currently possible for customers aged under 16 years old to sign up for a new Unlimited membership or for anyone else to sign up on their behalf. Existing members who are aged under 16 years who have already been given an Unlimited membership as a gift are welcome to continue using their membership if an adult is paying their membership fees and their parent/guardian continues to give permission. Members aged under 16 years old will not be able to access a digital Unlimited card online, so should continue to use their plastic card.
Please note, a minimum age restriction applies to use of the Cineworld Websites and apps. If you are aged 15 years or younger you will not be able to use your Unlimited Card to book tickets online or manage your account online via My Cineworld yourself. Your Unlimited Card may be used to book tickets online through your parent or guardian’s My Cineworld account, by selecting the ‘Add a Friend’s Unlimited Card’ option and inserting your Unlimited Card number during the booking process.
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How do I sign up for Unlimited Membership using a Gift Voucher?
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Can I pay for someone else's Unlimited membership?
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Are there any specific requirements for my Unlimited card photo?
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Name
Host
Duration
Description
_fw_crm_v
cineworlduk.freshdesk.com
1 year
Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w
cineworlduk.freshdesk.com
Session
Contains the shard ID at which the account runs on.
_x_m
cineworlduk.freshdesk.com
Session
Contains the state of the shard.
_helpkit_session
cineworlduk.freshdesk.com
Session
Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session
cineworlduk.freshdesk.com
Session
An encrypted hash that stores the secret key and id of the login attempt.
user_credentials
cineworlduk.freshdesk.com
2 months
Used for user authentication.
wf_order
cineworlduk.freshdesk.com
Session
Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type
cineworlduk.freshdesk.com
Session
Used to check if the order is ascending or descending for custom ticket filters.
wf_filter
cineworlduk.freshdesk.com
Session
Denotes which filter is applied for the tickets list.